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Shipping 

All bouquets will be shipped with a shipping box.

Customers are responsible for any duties & customs charges incurred.

Please note that Morandi Floral will ship all orders as soon as possible but cannot guarantee delivery by a specific delivery date. We will not be liable for any delay in delivery, including but not limited to delays caused by carriers, suppliers, or any other cause beyond the control of morandifloral.com. Please get in touch with us to inquire about orders with more specific shipping requirements.

Once your order is placed, you will receive an order confirmation email. 


Standard shipping: 

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Canada's Capital Region ( Ottawa- Gatineau)

Free delivery

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CANADA 

CAD$18 flat rate or FREE shipping for purchases over CAD$85+(before taxes) 

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USA 

CAD$20 flat rate shipping or FREE shipping for purchases over USD$100(before taxes).

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Exchange & Cancellation

Within 24 hours after the order has been placed: 

Orders can be changed or canceled at no charge. Please send us an email, we will proceed with the reimbursement.

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Within 12 hours before delivery:

Orders can be changed. No cancellation. Please email us your order confirmation and your new choice of bouquet. 

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If there is any shipping damage, please email us for replacement with proof of picture.

 

All crochet flowers are not eligible for return or refund.

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Please note: 

 * We generally ship orders within two business days. No urgent orders are available at this moment

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